What this helps you do.
A prep brief should help you recall the last conversation. It should also show what is missing, instead of filling gaps with a guess.
A repeatable brief based on your own client records.
The workflow.
Test with non-confidential material. Resolve the permissions and provider settings before using client information.
- Choose the approved notes and open commitments for this client. Keep their records separate from other clients.
- Ask for the previous session focus, unfinished actions and questions left open. Require a source for each point.
- Mark any missing or conflicting information for review. Do not let the system decide which version is true.
- Read the brief against the original notes. Use it to prepare your questions, not to decide what the client must discuss.
- After the session, add the approved summary to the record used for future prep.
Keep a record of your decisions.
Write down the source material, approval step and destination before you connect the workflow. Revisit those choices when your process changes.
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